In 2006, The Caterers was born. Starting up from the small idea of creating freshly made pre-packaged sandwiches, the company is now a leader in providing diversified catering services throughout Vietnam.
The Caterers have become an independent, professional, and innovative company specialized in contract catering for schools, manufactures, offices, and event catering, with the aim to improve the quality of life for our clients and customers.
We have built a reputation for providing flexible, quality and efficient solutions to all our customers and corporate client’s catering needs, whether it be a delivery service, on-site kitchen, self-service canteen, or a large-scale corporate event.
At present, our 600 plus full-time employees provide over 13,000 fresh meals a day to over 30 International and Bilingual schools manufactories and offices and cater to more than 620 events per year.
At the end of 2015, we have been honored with the “Prestige and Quality Service” Award voted by consumers throughout Vietnam, organized by Consumers Newspaper & Vietnam Consumers Benefits Protection Association. Moreover, The Caterers is also a member of the International Caterers Association (ICA).
This achievement motivates us to maintain our commitment to our partners, value to our people, and share what’s best for our community.
To create a group of world class companies which every employee can be truly proud of.
To make our clients delighted by delivering high quality service and high standards of cleanliness by warm, friendly people.
We incessantly work hard to make our employees feel good about what they do. When our people are happy and feel good about what they do, this comes through directly to the clients.
That’s why these core values are built from day one as we truly believe that this positive approach will ultimately drive the business forward
We deliver confidence to our customers.
We are enthusiatic about continuous improvement.
We have fun doing serious work.
We are humble and treat others the way they want to be treated
Ensuring food quality and safety standards are strictly adhered to is of our utmost highest priority.
All our kitchen system are certified by the Food Hygiene and Safety Department under the Health Service.
The Caterers have designed and put in place the Risk & Quality Management Procedure based on the principles of International Hazard Analysis Critical Control Point (HACCP) standards.
These standards and procedures are applied and managed by Quality Control team throughtout the operation processes, from food supplies selection, cooking, storage… to period kitchen staff’s expertise assessment and training.
Building long-term partnerships with certified suppliers is a vital factor in achieving consistently reliable performance in our services.
In addition to FHS, VietGap quality standards, all food suppliers must adhere to our own purchasing’s code of evaluation, such as product specification, delivery process criteria, periodically site-check… to become the official partner.
Accordingly, The Caterers is currently cooporating with reliable suppliers such as Metro, Vinmart, Vinecco, Vinamilk, Vissan, Ba Huan, Nam An farm, Veteeq farm…
Whatever your needs and requirements, we are flexible by offering a service that suits you.
In addition to catering services as school canteen, industrial catering, office working lunch etc…, we also provide indoor and outdoor event catering services for both private and corporate clients.
Delivering premium Canapé Box is also one of our favored service chosen by many customers from The Caterers.
Our passionate and professional team will always turn your own or your company’s ideas into reality. It could be the hot lunch providing to 6,000 people per meal, a romantic proposal for a couple, or the year-end party for 3,000 members at the outdoor stadium.
We foster the relationship with clients upon personal integrity, mutual trust, respect and commitment not only from The Caterers members but also the leadership team.
Building strong partnerships with our clients develop as a result of continuous evaluation, which in turn helps forge long-term business relationships.
In addition, we proactively seek for feedback and learn from mistakes to help us incessantly improve our service quality.
Fresh and innovative ideas are our driving force as well as the key success factor to win clients’ hearts.
We study consumer insights (psychology, habits, and preferences) of customers in each characterized region, business industry to develop and provide our most appropriate food concepts and services.
Additionally, using technology and updating new trends from the international catering industry which turn are beneficial towards us providing better experiences for our client’s.
The Caterers is a member of the International Caterers Association (ICA)* and honored with the “Prestige and Quality Service” Award in 2015 voted by consumers throughout Vietnam, organized by Consumers Newspaper & Vietnam Consumers Benefits Protection Association.
This achievement motivates us to maintain our commitment to our partners, value to our people, and share what’s the best for our community.
* ICA is a premier association located at in the USA, dedicated to sharing knowledge, unique skills and experience across the catering industry around the world.
The Caterers is a member of the International Caterers Association (ICA). The ICA is a premier association
dedicated to sharing knowledge, unique skills and experience across the catering industry around the world.
In Vietnam, we have been honored with the “Prestige and Quality Service” Award in 2015 voted by consumers
throughout Vietnam presented by Consumers Newspaper & Vietnam Consumers Benefits Protection Association.
We believe and commit to deliver a high quality service with fresh ideas and innovative solutions to current and new partners.
If you are interested to know what it took for us to start-up The Caterers and how we build The Caterers group of companies, please read our story below from the left:
Stephen and Dan become business partner to start a sandwich business, under “Bite” name.
The first big order of 120 sandwiches encouraged Stephen & Dan to grab opportunity of official business.
We opened first Bite café & “Banh Khot” – traditional Vietnamese pancake. Dream was to open many outlets.
We closed our first Bite café & “Banh Khot”. Learning about failure, we came up with The Caterers for events and kept Bite for sandwich delivery.
More and more enquiries of event catering & school canteen came in. Also, the 1st event in Hanoi got us dreamt of opening business in Hanoi one day.
The business grew up. Our team now have 50 members.
Received a new truck with company logo. Immediately drove it around town all day just to advertise.
Won our first school contract outside HCM city.
We were delighted to be awarded our 12th International school contract. Our 300th team member also was welcomed.
We extended our office for our growing family reaching 500 people.
Took on the management and bought School Food Company, adding 130 new people to our team. Won 1st contract to provide factory staff meals.
Acquired Quang Lap company, providing equipment hire for events. Another new company – The Cleaners is also born.
It was our 10th year anniversary! A year filled happy and achievements as “High Quality Service” award, business expansion into Hanoi, and The Caterers Academy was born.
As a progressive and flexible company, we understand we cannot stand still, which is why we are constantly looking at ways to innovate our food and services and place great value on the many lasting relationships with our clients and customers across Vietnam.
By staying true to our values, we have continued to invest in our people, our business and the things that matter to us most in our community. So, our people are at the very heart of what we do.
Hello there, thanks so much for stopping by!
We hope that you’ve had a chance to take a look around the site, learn about our capabilities, and view a sample of our work.
If you would like to request a quote or have a catering need in mind, please send us a message to discuss further your requirements, thoughts and ideas. We look forward to hearing from you, and hope to work together soon.