Health, Hygiene & Food Safety Priority

As a professional caterer, we are responsible for protecting the health and safety of customers through
our Health, Hygiene and Food Safety standards, as follows:

Certified Resources: We select certified and qualified suppliers who meet Health, Hygiene and Food Safety standard requirements.

Standardized Quality Management Process: The Caterers have designed and put in place a comprehensive risk based Quality Management Process based on the principles of Vietnam & International Hazard Analysis Critical Control Point (HACCP) standards.

Professional cooking team: are well-trained and supervised by Quality Control Department with periodic health checks and HFS certificates.

QBE Product Liability Insurance: is an essential insurance cover providing peace of mind to our clients

Healthy Meals

Our main objective is to provide quality and healthy-orientated meals which contribute towards employees’ productivity.

Extensive menus: with a variety of dishes according to regional or seasonal ingredients or clients’ preferences.

Balanced nutrition: Menus are carefully planned taking into account the frequency of the different protein food items to ensure variety and nutritional value.

Healthy cooking method: the use of non-healthy fats and oils in our cooking methods is limited to ensure we provide healthy food options. The plain taste to suit the majority and retain nutrients also is applied.

Customer-oriented Service

We recognise the impact that our people have on the everyday lives of others through our customer service commitment.

– Canteen decoration: a great environment plays an important part in a dining experience, which is why we add value by proposing decoration and design concepts for your canteen.

– Customer service focus: our staff are well trained in communication and customer service skills to deliver a high quality service.

–  Other supporting services: our clients rely on us for a comprehensive range of support services such as event catering, cleaning, event equipment hire and food delivery. All possible through our sister companies.

  • We are protecting health and safety of customers through strict FHS standards
  • Extensive menu and balanced nutrition contributes employee’s productivity
  • Various extra services support clients for any kinds of catering request
  • “We are writing this to say a huge thank you to you and your staff efforts, please let your staff know how much we appreciate it. The food in school has greatly improved since your company took over and your staff are all incredibly lovely and caring. When the vegetarian option is not suitable for us, they will always make sure that we have something to eat and we are so impressed with how much you guys care about the students”.
  • “A tremendous appreciation to you and your team for a very successful event. Your staff are great to work with and conducted the event with the highest degree of professionalism”.
  • “For the past few days, I have been one of the last ones through the lunch line and there has been a good selection of food available. I want to thank you very much for your efforts. I know the students, teachers and staff will be very pleased with this exellent service. By the way, the chicken dish that was served yesterday was delicious!”
  • “I would like to express my sincere appreciation and gratitude to The Caterers team for the excellent work. I would be most grateful if you would pass-on my compliments to all involved.”
  • “Your staff are supremely organized and efficient, and the quality of food was excellent as usual! I have heard so many positive comment form our teachers. I never cease to be amazed by the clean-up that occurs at the end of the evening, because the next day, the garden is so spotless that you’s never guess that there’d been a party held.”
  • “Thank you so much for the wonderful event. The food was delicious, the choice was wide enough for everyone, and the set up was lovely! In fact, people said “this is not your usual picnic” Please extend my thanks to your staff who were courteous and attentive”.
  • “We were very pleased and impressed with what the Caterers provided Friday night! The attendeese I heard were amazed and the food was great. I was there until 5:30 when they were setting up and I was completely impressed!”
  • “We were most impressed with the level of professionalism and service from your team. The event set up ran smoothly, and everyone was helpful with the last minute requests. The food was great, and the service was very professional. It was a lovely feeling for us to relax and enjoy the evening. I have no hesitation in using The Caterers for our next event, and for recommending you in the future”.
  • “Thank you so much for a wonderful buffet dinner. The food was excellent, the organisation of tables, the attractive display of each serving area were all outstanding and surpassed expectations. We are indeed fortunate to have you serving our school. Our visiting team members were very impressed with the quaity and the service”.
  • “I have found the service at SIS at PMH to be a big improvement on the previous caterer. The current contractor is well organized, has a good system for serving and clearing after meals, treats the students in a friendly manner, the staff are professional looking, and the management check with me regularly to see if everything is ok. I regularly eat in the canteen and the food is good.”
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