1. Service criteria

Health, Hygiene & Food Safety Priority
As a professional caterer, we are responsible for protecting the health and safety of customers through our Health, Hygiene and Food Safety standards, as follows:

• Certified Resources: We select certified and qualified suppliers who meet Health, Hygiene and Food Safety standard requirements.
• Standardized Quality Management Process: The Caterers have designed and put in place a comprehensive risk based Quality Management Process based on the principles of Vietnam & International Hazard Analysis Critical Control Point (HACCP) standards.
• Professional cooking team: are well-trained and supervised by Quality Control Department with periodic health checks and HFS certificates.
• QBE Product Liability Insurance: is an essential insurance cover providing peace of mind to our clients
  

2. Healthy Meals

Our main objective is to provide quality and healthy-orientated meals which contribute towards employees’ productivity.

• Extensive menus: with a variety of dishes according to regional or seasonal ingredients or clients’ preferences.
• Balanced nutrition: Menus are carefully planned taking into account the frequency of the different protein food items to ensure variety and nutritional value.
• Healthy cooking method: the use of non-healthy fats and oils in our cooking methods is limited to ensure we provide healthy food options. The plain taste to suit the majority and retain nutrients also is applied.

3. Customer-oriented Service

We recognise the impact that our people have on the everyday lives of others through our customer service commitment.

• Canteen decoration: a great environment plays an important part in a dining experience, which is why we add value by proposing decoration and design concepts for your canteen.
• Customer service focus: our staff are well trained in communication and customer service skills to deliver a high quality service.
• Other supporting services: our clients rely on us for a comprehensive range of support services such as event catering, cleaning, event equipment hire and food delivery. All possible through our sister companies.